Service and maintenance

Service and support

We service all types of pallet inverter — including machines we did not build ourselves. Preventive maintenance reduces wear and limits the risk of breakdown.

Call service: +45 40 57 56 82

SAMZON machine in the workshop, with tools and a workbench around it
Why it pays off

Downtime costs more than the repair

When the machine stands still, a link in the production chain is broken. It is rarely the spare part that costs money — it is the hours when the rest of the line waits.

Preventive maintenance reduces wear on the machine and catches faults while they are still small. Replacing a worn part during a planned visit costs less than calling out a technician at short notice.

Service agreement

You are in safe hands with a service agreement

The agreement is adapted to the machine's running hours and the nature of the work. We go through the scope with you before it is agreed.

  • Scheduled service visits

    A qualified technician comes out at the agreed service intervals.

  • Preventive maintenance

    In line with the manufacturer's recommendations, so you avoid unnecessary downtime.

  • The same person — only one call away

    Your contact person and your service technician are the same person, and always reachable by phone.

  • Fixed price for scheduled visits

    No surprises on the invoice after the technician has been out.

  • Discount on spare parts

    On parts and on the hourly rate when a repair is needed.

  • Fast help with urgent faults

    We solve most problems on the first visit.

Are you having problems — or do you just need to reach us?

Call the service department and you speak to someone who knows the machines, because we built them ourselves.